Families -- Are the most important people in our firm.
Families -- Do not depend on us, we depend on families.
Families -- Receive our most courteous and attentive service.
Families -- Bring us their needs and it is our honour to satisfy them.
Families -- Do not interrupt our day, but are the purpose of it.
We at Cook Southland Funeral Chapel, feel it an honour and a privilege to serve the families who call upon us in their time of need. It is our promise to you that our funeral home serves as a safe, comfortable place for family and friends to unite and celebrate the lives of those gone before us.
Each family that passes through our doors, are tended to with the utmost respect and treated as though they are one of our own. After all, families place a great amount of trust into our hands and we feel they deserve nothing less.
Personalized Service The family of Marilyn PachanCook Southland was exceptional from the time of passing all the way to the service. We would 100% recommend them! Thank you for honouring mom in such a loving way.
Step by Step The family of Kay LesmeisterThe personal service provided by all the staff especially David and Tammy. Cook’s staff guided us step by step through the whole process. They were very thorough, compassionate and handled our mother with care.
Dignity & Respect The family of Loretta MattusCook’s added personal information and worked with all family members for closure with dignity and respect. They guided us during our time of sorrow and we had a beautiful celebration of life for our loved one.
Encompassing Experience The family of Jim RaczCook’s attention to detail was an all encompassing experience. It made everything so much easier so we could grieve and comfort one another. We were referred by another funeral director and having attended services previously, I was impressed by the ambiance and staff.
Exceeded our expectations The family of Leone McGregorVery professional, efficient and exceeded our expectations! You made it east for me to execute my duties as executor and filed government documents which was very helpful. All details were taken care of.