Families -- Are the most important people in our firm.
Families -- Do not depend on us, we depend on families.
Families -- Receive our most courteous and attentive service.
Families -- Bring us their needs and it is our honour to satisfy them.
Families -- Do not interrupt our day, but are the purpose of it.
We at Cook Southland Funeral Chapel, feel it an honour and a privilege to serve the families who call upon us in their time of need. It is our promise to you that our funeral home serves as a safe, comfortable place for family and friends to unite and celebrate the lives of those gone before us.
Each family that passes through our doors, are tended to with the utmost respect and treated as though they are one of our own. After all, families place a great amount of trust into our hands and we feel they deserve nothing less.
Friendly, Professional Service The family of Nick HermannThe difference was the communication and friendly, professional service.
Exceeded Expectations The family of Roy WallisGerry was knowledgeable and accommodating. We received amazing service beyond our expectations. Cook Southland provided excellent service from start to finish. They made suggestions and followed up on our questions in a kind, compassionate manner.
Very Professional The family of George MacauleyDavid was very compassionate, helpful, considerate and very professional. Thank you very much!
Attention to Detail The family of Edmund KeckDad had prearranged his funeral and met with David a number of times over the years. The “getting to know each other” helped in terms of really understanding Dad and his wishes. The difference was the attention to detail and the sympathy displayed by David Stroh - absolutely excellent!
Shone from the Start Family of Phyllis ChichenkoWe met with every funeral home in Medicine Hat and you shone from the start. The level of professionalism and compassion shown to the family By David, Gerry and Tyson from start to finish was amazing! You listened to what we wanted and help make the celebration of my mother’s life an experience the attendees had never seen before! Thank you for being a partner, I can’t thank you enough!